Privacy policy
Last updated: 2026-10-08
This policy explains what personal data Swarnam Banquet Hall and Hotel ("Swarnam", "we") collects through https://swarnamgoa.com, why, who we share it with, and what you can ask us to do with it.
What we collect
When you fill in a form on this site, we receive what you type: usually your name, phone number, email address and message.
When you browse the site, and only if you accept analytics and marketing cookies, our analytics and advertising tools record information such as the pages you visit, how long you stay, the device and browser you use, your approximate location based on your IP address, and the site that referred you. If you reject those cookies, these tools do not store or read cookies on your device.
We do not knowingly collect data from children under 18. If you believe a child has sent us personal data, contact us and we will delete it.
Why we use it
- To reply to your enquiry, booking request or message.
- To understand which pages are useful and fix the ones that are not.
- To measure and improve our advertising, if you have allowed marketing cookies.
- To keep the site secure and block spam.
- To meet legal, tax and accounting obligations.
We rely on your consent for analytics and marketing cookies and for form submissions. You can withdraw consent at any time through the cookie settings link in the footer or by writing to us. Withdrawing consent does not affect anything we did before you withdrew it.
Who we share it with
We do not sell your personal data. We share it only with service providers who process it for us under contract: Google Analytics, Google Tag Manager, Google Maps, our website host, our email provider. Some of these providers store data outside India. We may also disclose data when the law requires it.
How long we keep it
We keep enquiry details for up to 24 months after our last contact with you, unless the law requires us to keep them longer. Analytics data is kept according to the retention settings of the analytics tool, which we set to the shortest practical period.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal data we hold about you and how we use it
- correct, complete or update it
- erase it, where we no longer need it for the purpose you gave it for or a legal obligation
- nominate another person to exercise these rights if you are unable to
To make a request, write to our grievance officer below. We aim to respond within 30 days. If you are not satisfied with our response, you can complain to the Data Protection Board of India.
Security
We use HTTPS across the site, restrict access to form submissions to the people who need them, and use a spam filter that does not track you across other sites. No system is perfectly secure, so if you learn of a problem, please tell us.
Grievance officer
Grievance Officer Swarnam Banquet Hall and Hotel Near Milroc Woods, opp. Indian Oil petrol pump, Corlim, Old Goa 403110, India Email: info@swarnamgoa.com
Changes
If we change this policy, we will update the date at the top of this page. Significant changes will also be noted on the home page for 30 days.